Maximize HR Time. Meet ⋈ Max Your AI Assistant.
The AI Engine: 24/7 Support That Drives Strategic Focus.
Stop sacrificing strategic HR time to reactive support. Your team is drowning in repetitive questions about policy and benefits. ⋈ Max is the intelligent solution, leveraging your specific documentation to provide instant, personalized answers—freeing your HR team to focus on culture and ROI.
The ROI of Instant Answers: Free 80% of HR Time
You invest heavily in your people, but confusion creates a massive administrative burden. Max solves this by delivering hyper-accurate, contextual answers immediately.
Trained on Your Data:
Max doesn't use generic web searches. It learns your unique policies, procedures, and benefits data from day one, ensuring every answer is compliant and specific to your company.
24/7 Global Support:
Max handles employee questions across time zones, in their preferred language, ensuring employees get answers when they need them, without waiting for an HR office to open.
Massive Efficiency Gain:
By automating up to 80% of routine queries ("What's the PTO policy?", "How do I enroll in dental?"), Max frees your HR team to focus on culture, development, and high-impact strategic initiatives
The Magic of Personalized Interaction
Max is more than a chatbot; it's a seamless part of the employee experience, ensuring every interaction is contextual and helpful.
Capability
What It Does
Benefit For Employees
Benefits Navigation
Guides employees through complex enrollment steps and usage procedures for all benefits (including LSAs and ICHRA).
Uses behavioral science to send timely, personalized nudges about upcoming deadlines, open enrollment windows, or policy changes.
Ticketless Resolution
Handles tasks like explaining deductions, summarizing total compensation, and locating internal documents without requiring a formal help desk ticket.
Instant clarity on confusing forms and policies, leading to higher benefits utilization.
Proactive Nudging
Reduces missed deadlines and prevents issues before they hit the HR team's inbox.
Frictionless support experience and faster resolution times.
Beyond Automation: Insights that Drive Strategy
⋈ Max is your strategic data pipeline. Every conversation handled by the AI provides your HR team with powerful, actionable insights.
Identify Confusion: Track which benefits are misunderstood or causing the most questions, allowing you to proactively adjust communication (via Total Rewards Communication).
Predict Utilization: Understand employee sentiment and anticipated needs, helping you forecast budget and ensure your benefit design aligns with actual employee requirements.
Measure Efficiency: Instantly see the volume of queries resolved by Max, proving the Return on Investment of the AI Assistant.
Ready to Transform Your HR Team?
See how ⋈ Max can deliver instant support, massive time savings, and new strategic data for your organization.
Common Questions about ⋈ Max
How much HR time does ⋈ Max actually save? ⋈ Max handles up to 80% of routine, repetitive employee questions, allowing HR professionals to reallocate that time to strategic initiatives like retention and culture-building.
What data does ⋈ Max learn from? ⋈ Max is trained specifically on your company's unique documents: official HR policies, internal procedures, and detailed benefit plan documents.